"RentUp" is the trading name of Hamsat Al Naseem Holiday Homes LLC, a property management company based at Al Saqr Business Tower, DIFC, Dubai, United Arab Emirates ("RentUp", "we", "us", "our"). This Privacy Policy explains how we collect, use, and protect personal data when you visit this website or submit an enquiry.
When you submit the revenue estimate form, we collect the information you provide, which may include your full name, WhatsApp number, email address, property building and area, bedroom count, furnishing status, current property status, preferred contact method, and any message you include. We also automatically receive the page you submitted the form from and basic technical information, such as IP address and browser type, needed to process and secure the submission.
If you use our separate booking platform at book.rentup.ae to book a stay, that platform has its own data collection practices, described separately at the time of booking.
We use the information you submit to respond to your enquiry and provide a property management or revenue estimate, to contact you by WhatsApp, phone, or email using your preferred contact method, and to improve our services and website. We do not sell your personal data.
Form submissions are sent securely to our lead management system and may be shared with RentUp staff involved in following up on your enquiry. We use third-party infrastructure providers, such as Cloudflare, to receive and process form submissions, and Google Fonts to load typefaces on this website. These providers process data on our behalf and are not permitted to use it for their own purposes.
We retain enquiry information for as long as needed to respond to your enquiry and for a reasonable period afterwards for record-keeping, unless you ask us to delete it sooner and we are not otherwise required to keep it.
You may ask us to access, correct, or delete the personal data we hold about you, or to stop contacting you, by reaching out using the contact details in the footer of this website. We will respond within a reasonable time.
This website's use of cookies and similar technologies is described in our Cookie Policy.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
If you have questions about this Privacy Policy or how we handle your data, please contact us via WhatsApp or email using the details in the footer of this website.